面部前面的问号
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LinkedIn最近建议我参加一个在线职业评估调查,将我与“职业道路”相匹配。它来自一个名为跳板的训练器,所以调查是,我猜测,将与我的一个程序相匹配。根据其网站(2020年9月),它提供UI / UX,UX,数据科学,数据分析,机器学习(ML)工程和软件工程的程序。

I should share a little of my background to put this in perspective: I've been a customer experience (CX) and user experience (UX) strategist, architect and interaction designer for over 20 years. I’ve been doing CX and UX research for nearly 10 years. I am not a visual or graphic designer, which means you would label me “CX/UX” and not “UX/UI” or “UI/UX.”

Bootcamps,他们的索赔和他们的营销往往是我的雷达,因为我一直发现UX Bootcamps的程序和教练没有正确的方式教授正确的事情,而不是准备好毕业的工作。

What the Career Survey Asked

The first set of survey questions were general: email address, education history and why am I considering a career transition. The second set was about preferences and personality. The third set was about what types of work sounded good to me.

我诚实地回答了调查。我告诉它我不想使用草图并做视觉设计。是的,我想解决问题并使用批判性思考。我选择了,“不”回应,“你想成为创造性和拥有颜色,布局和视觉效果的角色,是您的主要责任吗?”这是一个非常有缺陷的问题。我确实想成为创意。布局可能是互动设计,我想做的,但我不想在视觉设计中做布局。由于这个问题旨在试图找出我想做UI的工作,我说不。

我确信它会告诉我我应该是一个UX研究员或UX的某个地方。调查告诉我,我没有明确的职业道路 - 可能是因为我没有与他们想要卖掉我的任何程序都没有密切匹配。

屏幕从我的调查结果中拍摄。
屏幕从我的调查结果中拍摄。

Let me say that again: a survey from a company that should know what UX is — that I answered honestly — was not able to match me to the career I've been in for decades. Once they ruled out selling me on UI, they seemed to have no idea what my career path should be.

措辞很重要。“没有一个明确的职业道路是合适的,”是一个非常不同的信息,而不是“我们无法与您的目前的任何程序都不匹配。”

相关文章:Up Your UX Proficiency in These Areas

然后调查结果给了我

比我自己的职业生涯更糟糕,页面继续为我建议一些“下一步”。

第一步是,“做一些自我反思。”它建议我从Bill Burnett谈到“设计你的生活”。它还发出了一个链接,我没有遵循一些声称它会帮助我头脑风暴的东西可能会让我在工作中带来快乐。显然,我还没有找到自己,我需要更多的自我反思。

附加的下一步提出了其他调查,我可以采取评估我的优势可能是什么,包括一个可能试图将我与非技术工作相匹配的调查。它还建议我参加学校的职业教练“问我任何东西”会议。我拒绝了这个优惠,选择为什么它的调查无法与我不匹配给UX,职业生涯跳板知道,我成功且幸福的职业生涯很长一段时间。

我看着这些结果和建议,吓坏了人们刚刚开始或过渡他们的职业生涯必须思考和感受到他们看到他们没有明确的职业道路。当他们拥有cx和ux穿过他们的血管时,它必须像是这个专业的,他们被告知他们需要一个ted谈话或做更多的自我反思?一家公司仍然声称它在这种方式对待人时会有同理心吗?

屏幕从我的调查结果中拍摄。
屏幕从我的调查结果中拍摄。

相关文章:INSEAD's Ibarra: To Reinvent Your Career, Don't Think – Act

Don’t Believe Surveys Like This

谈到职业生涯匹配时,最好最好用你的星座将调查放在桶中。虽然调查可能很有趣,但它可能并不是一个好主意基于它的生活决定。

Let’s also please remember that surveys like this one are marketing tools aimed at selling to prospective students. Many such students and grads have told me that bootcamps are telling everybody they would be great at UX, and UX would be a super career for them. This indicates there are no real standards or assessments being done. It also unfortunately means that a bootcamp telling you you’re perfect for UX is as meaningful and potentially accurate as a survey telling you UX might not be for you.

底线?Don't let "tests" like this leave you believing that UX isn't for you. A flawed survey or a biased “career coach” should not dictate your path. This survey in particular didn't understand UX strategist, architect, researcher or interaction designer without visual design. If you don't love visual design, you don’t have to do it. Many jobs out there still want specialists.

I believe over time, CX and UX will move back towards hiring and utilizing specialists, rely less on generalists, and focus on real R&D. Companies will have learned that unicorns don't exist, but instead are just folks that are often great at one thing, OK at some others, and mediocre to poor at the rest. Companies will realize that giving mission critical work to people mediocre at things — just to try to combine jobs and save money — isn’t paying off in ROI or customer happiness.

If you are considering any CX or UX education, make sure you research programs and instructors carefully as many are focused on UI over UX. And don’t believe the surveys.